NEIBH offers both immediate crisis counseling and ongoing individual, family and group counseling for any mental health or substance use issue. Our services are provided with priority to northeast Iowa residents. Accommodations are provided to those with disabilities or other barriers, including language.

Crisis Counseling

For immediate telephone crisis counseling and consultation, 24 hours a day, 7 days a week, please call 800-400-8923.

Same-day services for a crisis are offered 24 hours, including after-hours and weekends, and may include a focused assessment, rapid stabilization, and information and referral, as needed.

Behavioral Health Counseling

NEIBH offers behavioral health counseling. Our therapists evaluate and make recommendations for individuals with a variety of mental health and substance abuse concerns.  Having diagnoses in both mental health and substance abuse (co-occurring) is not unusual and NEIBH is able to address these concerns simultaneously because we are licensed and accredited to provide both mental health and substance abuse services.

We begin with a comprehensive intake assessment

People come to us for many different reasons. Some want only one appointment for an evaluation of their problems and recommendations. Others come to enter into longer-term therapy. All of our services are recovery-based and designed to help you find your path to recovery from whatever brings you to our door.

When you meet with your counselor, you will discuss the issues that cause you to seek services. You may choose to have significant others involved, or not. You and your counselor will identify your needs, wants, abilities, and the choices you have to accomplish your goals. With the help of your counselor, a recovery plan is developed. This plan may be accomplished in a few, or many, individual or group sessions that help place you firmly on your path to recovery. Your recovery is largely guided by your choices and the decisions that you make. We are here to help that process in partnership with you.

Our counseling services include:

  • Outpatient Counseling
    Individual, family, and group counseling for children, teens, adults, and elderly, is available at all our locations, for mental health and substance use issues.
  • Community Support Services
    These support services assist clients in maintaining placement in their own homes and in preventing hospitalization.

To make an appointment, or to find out how NEIBH can help you, call us at 800-400-8923. For hearing/speech impaired access, call 711, or 800-735-2942.

Your partner for change since 1956.


Northeast Iowa Behavioral Health Center promotes recovery and quality of life. NEIBHC has branch offices located in Decorah and Oelwein, and four satellite locations in Elkader, Waukon, West Union, and Cresco, to meet the behavioral health needs of Iowa residents, with priority to northeast Iowa residents, without regard to race, religion, color, national origin, age, gender, marital status, veteran's status, disability, or sexual orientation.

Contact Us

NEIBH Main Office:
905 Montgomery St., Decorah, IA 52101

Phone: 800-400-8923
Hearing/Speech Impaired  711 or 800-735-2942